Benchmarking: Federal Credit Union

Federal Credit Union Benchmarking Association

The Federal Credit Union Benchmarking Association™ is dedicated to the analysis and improvement of business processes in the credit union industry. Through the exchange of data gathered in benchmarking surveys, members will be able to benefit from the experience of many companies in the industry. Membership is open to individuals employed as permanent employees of companies in the credit union industry.

To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance as perceived by their customers.